Contact
Questions about your order, the Brush Club or which bristle to choose? Send us a message using the form below, email shop@bambusa.com.au, or call 07 2106 5801.
Who you're contacting
Bambusa is an Australian-owned, online-only shop selling natural bristle bamboo toothbrushes. We don't have a shop front. A real person reads every message, and we reply within 2 business days (Monday to Friday, Brisbane time). If we miss your call, leave a message and we'll call you back.
- Email: shop@bambusa.com.au
- Phone: 07 2106 5801
Order questions and claims
Please include your order number. If something arrived faulty or damaged, add a photo of the item and the packaging. You can also track your order from the link in your shipping email.